Osnat Amram (Plaintiff No. 26):
- In her statement of claim, she demanded expenses for food, taxis and hotels in the total amount of $229.82
- In her affidavit, she said that an El Al representative said that anyone who could return to his hotel should return and that anyone who did not have a hotel option would be provided with a hotel, but they did not have a hotel to return to, and according to her, it was not yet possible to arrange a hotel. Find Courtyard Hotel for $229.82 for an overnight stay from 19-21.10.2019. Due to the cancellation of the flight, food, clothing and personal hygiene were purchased (no receipts were attached, although it was noted that a copy of food receipts was attached as Appendix 3 to the affidavit, but a voucher for refreshments provided by the defendant was attached ("meal card and light refreshments" dated October 21, 2019 with the logo of the defendant El Al company).
- In her testimony, she stated that she received the compensation from the defendant in the amount of $300 and even used it (pp. 100-101 of the transcript). She confirmed that an EL AL representative told them that those who could return to the hotel would come back, and those who could not, EL AL would take care of the hotel. She was in the same hotel as Mr. Joseph Forer. She described that she did not receive the same seat on the flight, but it was anyway, she did not receive the passage that was very important to her when she booked it in advance because she suffers from her back. She did not keep receipts, although she noted that she had receipts and that the voucher that was attached to her did not use it, and the fact that it remained and therefore did not receive anything. She stated that even if there were no receipts, it was clear that she ate and was not without food for three days (p. 104, s. 17). "I didn't take a taxi either, I didn't keep receipts" and she didn't think about it at that moment, and if she didn't have receipts, then she has nothing to show (p. 104, s. 19) when she stated that in her opinion she only applied for the $300 compensation and did not go with the receipts (p. 103, s. 12-13) but later stated that she did not keep receipts, although it is not clear how she came up with such an exact amount. No receipts were attached to the affidavit.
Therefore, if she did not receive reimbursement of expenses but only compensation, she should be paid $83 for food. For the trips that she testified that she did take a taxi (in the case of a single plaintiff) but did not reserve - a symbolic sum of $120 round trip from the airport (according to the standard of the other receipts presented in relation to other plaintiffs). As for the hotel, it is not clear why she could not retroactively reproduce the receipt before filing the claim and did not act in this way, when it is a single receipt that she could have kept, taking into account also the amount and time required (although the claim claims a sum of $229.82 including food, taxis and a hotel, when the amount she requested on the face of it seems low if it includes accommodation in a hotel room for a day and certainly if for two days, and all the more so if it included meals). As noted, no supporting receipts were attached to the amount she stated, and she did not disclose that it was a partial payment or an amount only to the hotel.