The existence of two versions of the medical documentation from that day also indicates that in some cases the documentation includes only some of the details relevant to the incident, as well as additional details that are not related to the injury and the plaintiff's complaints in this area. In any case, the fact that the description of the incident appears in the documentation twice, in a manner consistent with the plaintiff's version, supports her acceptance.
- The defendants focused their claims on the documentation recorded as part of an interrogation as part of receiving reflexology treatments at the HMO a few days later, on May 6, 2018. In the framework of this documentation, it was recorded as a "main complaint" as follows: "She was riding a bicycle and fell and has pain in her knee and leg, she has a hearing aid, she has numbness and currents in her legs and hands"; as a "secondary complaint", the description that appears in the documentation dated May 1, 2018, was copied, which corresponds to the plaintiff's version.
The defendants raised the possibility that the cause of the plaintiff's pain was a fall from a bicycle, and that this was the correct description of the incident. The plaintiff replied that she did not ride a bicycle at all, that there had been no other incident, and that the description had been recorded in error since she had reported riding a motorcycle.
A perusal of the document is not clear as to why this was recorded as a central and secondary complaint, but it is clear that it includes additional and general details, such as the fact that the plaintiff wears a hearing aid or that she also suffers from numbness in her hands, all of which are unrelated to the incident. It was also noted in the background that in 2012 the plaintiff suffered from pain along her cervical spine and numbness in her left hand. Therefore, the documentation is not intended to describe a specific event, but rather to state a set of details regarding the plaintiff, and it appears that the recording of a fall from a bicycle stems from the confusion between "motorcycle" and "bicycle". In this regard, it should be noted that in the medical records recorded by an orthopedist at the HMO on May 21, 2018, it was recorded: "Pain in the lower back and left hip after riding a bicycle that caused a jump due to irregularities in the road." This description documents the incident of jumping while passing on a cattle preventer, and on the other hand, notes that it occurred while riding a bicycle instead of a motorcycle, and therefore it seems that it also includes correct and incorrect details at the same time.